Long Island, New York Residents Rely on Kleenrite Carpet Care To Remove Pet Stains, Odors & Animal Sickness.

Pets are wonderful, there is no doubt!

They have even been called “man’s best friend.”  But you know how it goes, the minute you turn your back your pet decides that your new carpet is the perfect place to mark his territory and relieve himself.  Some times pets can get sick and throw up or vomit.  This sickness may or may not be fully removable.  Many factors come into play here such as color dyes in their food, blood, and the length of time the sickness has had to remain on the fibers or fabrics.  What type of fibers or fabric did it happen on?  What products did the homeowner use to try and remove the pet spot or pet stain?

Don’t worry, when your pet has an accident….  Call Kleenrite Carpet Care, New York’s Pet Urine Stain & Odor Removal Experts at 631-451-1349 to keep your home clean, healthy, comfortable and happy all year long.

Many pets track in dirt on their paws & coats.  Pets will often lay down either on grass, cement, sand, black top, wood decks, etc…unknowing to them their coat will pick up a light layer of soil from pollen, dust, sand, leaves, and other outdoor elements.  But when they get back inside the house is when those attracted soils will be transferred to your clean carpets, couches, drapes, area rugs, wood, tile, or natural stone flooring.  Even the best trained pets have an accident from time to time also including pet urine and pet feces and vomit.  You have tried everything!  You clean and clean, but you can’t get rid of that horrible smell and that ugly stain.  Nothing works!

You love your pets, but you also love your home!  What should you do?

Should you get rid of your pet?  Absolutely NOT!  You love your pet they are part of the family.  Should you replace the carpet?  In most cases NO.  Should you live in a home that has pet urine stains and odor?  NO, you love your home also.  Should you be embarrassed by the pet stains and odor when people visit your home?  NO!

I am sure in the past you have probably tried to clean the spots yourself or maybe even hired another carpet cleaning company.  Often the results are one of the following:

  1. Nothing changed.
  2. The spots went away, but then came back.
  3. The color from the carpet was bleached or the carpet was ruined.
  4. The odor was better for a while but then came back.

How frustrating!!!  Kleenrite Carpet Care has been cleaning carpet and removing pet urine stains and odor in Nassau and Suffolk counties in N.Y. since 1996.  During that time we have tested a lot of products.  Many of them “claim” to work, but don’t.  We have a system that will permanently and immediately remove pet urine odor and often the yellow, brown or red carpet stains caused by your pet having an accident or getting sick.

There are many misconceptions surrounding the removal of pet urine stains and odor. We built this page to help you understand important technical aspects, educate you on your options and offer solutions to help keep your home clean, healthy, comfortable and happy throughout the year.

Pets Leave Their Mark!

FUR!  Hair shedding and animal dander are allergens that contribute to asthmatic symptoms for many people.  Pet hair can be embedded in carpet, rugs, furniture and drapes.

OILS!  Pets secrete oil from their fur and hair that leave a residue on your floors and upholstery.  This can lead to the accumulation of smelly, hard to clean soil deposits.

SMELLY ODORS! Have you ever gone into someone’s home that smells like ‘dog’ or ‘cat’?  Many pet owners do not realize their home has an odor problem because overtime they have acclimated to the malodors.  Guests can tell immediately if you have a pet unless you are very diligent with cleaning.  But that’s where we can help. Kleenrite Carpet Care can handle almost any pet odor or pet stain issue.

DIRT AND STAINS! Perhaps your pet decided to ‘adjust’ your landscape or yard and dug a hole or two, or they just rolled in something that what truthfully you are not quite sure it was.  Maybe they could not find their bone, so they decided to chew on your ink pen!

URINE STAINS & ODOR! Pet Urine can cause permanent damage to your floors and fabrics. It can also create an unhealthy indoor environment. Urine contamination often requires many more cleaning steps than just ordinary, topside cleaning. Installed carpeting and upholstery have many surfaces that can be affected. Not only is the top of the carpet or upholstery contaminated, but often times the carpets backing, padding, and sub-surfaces such as concrete or wood, must be decontaminated or replaced before urine decontamination is successful. Another concern with urine is that the acid in urine may permanently change the dye structure of the carpeting or upholstery. We can treat these with neutralizers, but please be aware that occasionally the dye structure will be permanently stained from urine. If the urine contained medicine, occasionally this will produce a stronger acid that could damage the dye structure as well.

Important Aspects Of Urine Contamination.

The problem can range from a one-time accident of an animal, over-spray around the toilet (if you have children of the male persuasion, you understand) or a Great Dane who believes the living room carpet is his own special sandbox. A dog or cat that weighs less than 5 pounds will produce more than 10 gallons of urine a year. If the animal concentrates most of that into an area of less than 100 square feet, which many of them do, the problem can be quite extensive. Urine leaves the body (man or animal) in an acid state, with a pH of about 5 to 6. It is rather pure and generally contains no harmful bacteria, pathogens or microorganisms. However, it becomes the perfect breeding ground for those things as soon as it leaves the body. The main ingredient in urine is uric acid. It also contains urea a yellow pigment with cholesterol, enzymes, and small amounts of other chemicals. The uric acid begins to change immediately upon leaving the body. The warm acid state of the urine offers a friendly environment for bacteria, which begin to flourish almost immediately. In this original acid state, the urine begins to oxidize and react with the carpet to create a color change, which may become permanent if the urine is not removed from the carpet. As urine begins to dry, it changes its hydrogen content and forms crystalline salts, which take on an alkaline pH. Then the smell begins!

When dried urine is remoistened from humidity or more urine added, it gives off an ammonia gas. This is one way to identify a problem area, by the odor. Odors associated with urine come from two sources. The first source is bacteria that grow abundantly in dark warm places with a never ending food source (the dog feeds the bacteria daily!). This bacteria growth and breakdown of the urine creates amino acids. These complex organic compounds work deep into carpet fibers until they’re nearly part of the fiber. This can present a challenging situation. The waste materials and gases from the decomposing urine create an unpleasant odor. The second source of odor is chemical odor that remains even when the bacteria have been killed. This explains the reason more than disinfecting is necessary to neutralize odors from urine. Urine also presents additional odor problems when the relative humidity is high. The salts and crystals that are formed are hydrophilic and draw water to them. As the salts are reactivated by moisture, they give off a greater proportion of odorous gases.

Before Urine Can Be Treated, It Must Be Found.

We Use 4 Tools For Urine Identification.

Nothing is more frustrating than searching for the source of urine odor. Each spot must be identified and properly treated.

  1. Our Nose– As explained above urine contamination will smell.  Our nose will often lead us to the source of the problem.
  2. Our Eyes– Usually urine stains are visible to the eye. However you will learn that the damage may be more severe than meets the eye.
  3. A Black Light A black light becomes a valuable tool in locating the exact areas in need of treatment because it makes use of special ultra-violet rays which are on the same wavelength as pet urine, thus turning a tedious task into a breeze. The crystalline structure of dried urine causes it to fluoresce a dull yellow color under ultraviolet or “black” light. Urine is not the only substance that will fluoresce. Some soaps and detergents have components that fluoresce, even after rinsing thoroughly, as well as some fabrics and lint. These will usually fluoresce a bright white or even bluish hue, not the dull yellow of urine. However even after the areas have been decontaminated the affected areas may continue to fluoresce. 
  4. A Moisture Detector When bacteria attacks uric acid, the bacterium leave behind a crystalline waste which is ‘hygroscopic; meaning that it constantly draws moisture from the environment. Although the contamination may appear to be dry to the touch, the moisture detector will ‘Beep’ when it comes into contact with urine.  This occurs because of the small traces of water molecules found in the bacteria waste crystals.

Urine Contamination May Be Much More Severe Than You Realize.

Urine usually enters the carpet or upholstery from the topside. As the pet urinates, it tends to follow gravity downward and outward to a larger size in the padding and subsurface. Many times a small urine spot that is detected from the topside is double or triple in size by the time it reaches the padding and subsurface. If total decontamination is expected each layer of contamination needs to be treated.  An area larger than the visible spot on the surface will usually have to be decontaminated or replaced.

You Have 3 Options For Pet Stain And Odor Removal But Each Will Depend On The Severity Of The Damage.

Urine decontamination often requires more than just a top cleaning of the carpet.  There are many surfaces and layers that can be affected.  Please note that when cleaning urine spots, there is a difference between cleaning the visible urine stain and treating for urine odor. Cleaning existing urine spots MAY NOT remove the associated odor. In fact, it could INCREASE the odor in the air space for a temporary period of time. Here are some options depending on the severity.  Not all treatments can be guaranteed to completely remove the odor. Let us explain your choices for removal and your expectations of what the results will be.

 1- Moderate Contamination- Sub Surface Extraction 75%-90% Successful

The pet has repeatedly contaminated the same spot. The carpet and pad are contaminated with urine. Although this treatment is a valiant attempt, it is NOT guaranteed to eliminate the odor, but it is often successful therefore avoiding the inconvenience of pulling the carpet up and the cost of replacement.

  1. First, the affected spots must be identified as explained above.
  2. Next, from the topside of the carpet we saturate a special cleaning solution on the urine stains penetrating the carpet and padding to reach the source of the odor. We allow the solution to dwell for approximately 15-30 minutes.
  3. Then, we use special deep extraction tools. The Water Claw and extraction equipment remove the cleaning solution and urine deposits from the carpet and padding.
  4. Finally, we thoroughly clean, rinse and extract the urine and soil with our powerful truck mounted cleaning equipment.

Sub Surface Extraction Steps

Contamination      Saturation         Extraction          Clean

The Water Claw In Extraction Action

2- Heavy Contamination- Almost Guaranteed Odor Removal.  99.9% Successful

  1. First, the affected spots must be identified as explained above.
  2. The carpet is pulled back from the contaminated area.
  3. The affected carpet cushion / pad is removed.
  4. The sub floor is swept and cleaned to remove contamination.
  5. Apply an odor barrier/sealer to the sub floor, tackless strip and wall if needed.
  6. Saturate the contaminated carpet with a special cleaning solution.
  7. Extract the cleaning solution from the carpet with our powerful truck mounted cleaning equipment.
  8. Install new carpet cushion / padding.
  9. Reinstall the carpet.
  10. Finally, allow the carpet to dry before replacing furniture.

3- Replacement- Guaranteed 100% Successful

Depending on the age & condition of the carpet and the severity of the urine contamination it may be wise to consider replacement of carpet and pad. The sub floor and any affected walls or baseboards must still be properly cleaned and sealed.  New pad and carpet can then be installed.

8 Primary Odor Control Mechanisms

Most odor control formulations will utilize one as the primary component with other mechanisms blended in to broaden the scope of the product. Due to the complexity of the formulation and the costs of active ingredients you will find significant differences in the performance of products offered in the market place. Depending on the situation Kleenrite Carpet Care will choose the proper product to control odors. Here is a brief description of the primary odor control chemistries in use today.

  • Biological agents: often referred to as an enzyme, eliminate odors by metabolizing (eating) the odorous material.
  • Pairing agents: eliminate odors by bonding to the odor molecule. Thereby altering the shape of the odorous molecule so the olfactory senses no longer recognize the odor.
  • Molecular encapsulation: utilizes multiple bonding mechanisms to pull the odorous molecule into the active molecule and thereby absorb the odor much like a sponge absorbing moisture.
  • Physical encapsulation: occurs when a film-forming agent engulfs the odorous substance and physically prevents the release of odor.
  • Molecular cleaving (oxidation): reactions that chemically change (break apart) the odorous molecule and combine with it to form different substances.
  • Odor modification: is based on the Zwaardemaker Conjugates theory where two different odors will cancel each other out. In odor control, fragrances are formulated that cancel out the most common odors encountered such as urine, feces, vomit, and mold.
  • Emulsification: acid based products designed to dissolve urine salts and neutralize ammonia and suspend the contamination so it can be rinsed away.
  • Masking agents: simply provide a pleasant fragrance that mutes the malodor so as to make it more tolerable.

A Helpful Product To Prevent Damage From Pet Urine In The Future.

If you are concerned about spills or pet accidents, you may want to install Stainmasters Carpet Cushion with odor barrier when you replace your carpet. The STAINMASTER® carpet cushion breathable moisture barrier minimizes objectionable odors by preventing liquids from soaking into the cushion. Spills such as milk and pet accidents, if absorbed into your carpet cushion, will linger and cause odors for years. This won’t happen with properly installed STAINMASTER® carpet cushion because the moisture barrier prevents liquids from soaking into the cushion. These spills remain on top of the cushion where they can be treated and removed during cleaning.

What Are Other New York Pet And Animal Owners Saying About Kleenrite Carpet Cleaning?


Read Testimonials from Kleenrite Carpet Care’s Wonderful Clients in Long Island New York, N.Y.  We Service both Nassau and Suffolk Counties.
Don’t Delay, if you are ready for a clean, healthy, comfortable and happy home for your family call Kleenrite at 631-451-1349 or Contact us for more information.

Earn FREE Cleaning with our Kleenrite Carpet Care’s Referral Rewards Program.

Kleenrite’s Mission is to provide the most outstanding cleaning and restoration service experience ever.  We create a clean, healthy, comfortable and happy indoor environment that our clients can be proud of so they can relax and enjoy a richer quality of life, Guaranteed.

Other great pet related links:

American Animal Hospital Association

American Veterinary Medical Association