Kleenrite’s Basic SPOT & SPILL Removal Guide

There will come a time when you will spill something on your rug, and the question will come to mind – “what should I do?” Rug fibers, especially wool, are very resilient to spills … but they are also very reactive to harsh chemicals … so you want to keep your spill system quick, simple, and safe. We offer a very safe and effective spot remover, Kleenrite’s Famous Home Pro Spot Cleaner. Call to get yours today 631-451-1349.

To remove visible spots and stains

  1. LIQUID spill: immediately BLOT with a white cotton terry cloth towel (do NOT scrub the fibers or you’ll distort and potentially damage them). Also, DO NOT use a brush, this also has the potential to damage the fibers and cause an irreversible situation.
    NON-liquid spill: immediately scrape up material with a plastic spoon, and gently BLOT Do Not Scrub with a white cotton terry cloth towel.
  2. Look at the towel for two things:
    • Is the spill absorbing into the towel?
    • Are any of the rug’s dyes absorbing into the towel?
  3. If the rug’s dyes are absorbing into the towel, blot a bit more and then STOP. No more work can be done to this area without causing this area’s dyes to bleed together. This type of damage can devalue your rug, so you want to stop before you make it worse. Every rug has different dyes so please be very careful.
  4. If the rug’s dyes are not absorbing into the towel & (only the color of the spill is seen), then place a folded towel underneath the affected area. Take a bowl of CLUB SODA and then use a sponge to get the location of the spill wet again – not soaking wet, just enough so the fibers are damp.
  5. Take a new towel and blot the top of the rug to continue pulling out the spill from the fibers (the club soda helps to keep the spill “suspended” so you can grab it with the cotton towel when you gently BLOT). Keep in mind to move the towel to a clean part as you work so you do not redistribute the spill back into the rug.
  6. When no more spill material is visible in the towel, create a “sandwich” with a folded towel under the spill and one on top, and either stand on this area or put a heavy book, weight or brick on it for about 10 minutes so it absorbs as much moisture as possible.
  7. Remove the towels and elevate the damp area so that it can dry completely. Most rugs have a cotton foundation which is very absorbent, so you have to be absolutely certain this “skeleton” of your rug is 100% dry so mildew will not grow. Use a hair dryer (on cool or warm setting) on the front AND back of the rug to help speed up the drying process, or keep it propped up to “air dry” for at least 24 hours for a small spill, and longer for larger ones (or if your rug is thick). You can also use a small house box fan or other type of fan over night to dry the rug just make sure the rug gets airflow underneath the damp area.

Pet Urine

A different set of problems arises with “old” pet urine stains. When a pet urine stain is “fresh” it is a strong acid stain. After it has dried completely, and has sat in the fibers for several days, it becomes a strong alkaline stain. The problem with high alkalinity and wool is that it yellows the wool, and it also counteracts the mordant process that holds the dyes onto the wool fibers. It essentially makes the dyes “dissolve” weaken and bleed easily. Even a rug with colorfast dyes will bleed and fade in the areas that have old pet urine stains. So, the key in handling all pet stains is getting to the area as fast as you can.

Of all the possible spills to happen to your rugs, pet urine and pet vomit are the worst. Because they go on hot and acidic, they actually re-dye the fibers, and “set” them at the same time – so if you are not quick these will become permanent stains that will devalue your rug. You need to follow the spill steps: blot, rinse, blot, and then dry fast! If the rug has dyes that show up in the towel in the first blotting step, then substitute a 50/50 white vinegar and water mixture for the Club Soda AND get the area only slightly damp – NOT wet. For pet feces, you must pick up as much as you can before you begin the Club Soda process. We recommend using a plastic spoon and a disposable paper plate or plastic bag to get rid of the feces.

Basic Odor Removal

To remove odors associated with all of these pet “emergencies,” misting Nature’s Miracle® on the areas helps to remove some of the odor-causing bacteria. Resist the urge to saturate the rug with Nature’s Miracle®, because pouring any product on a rug is never a good idea. With pet urine, if it is a substantial amount then it has penetrated the wool or silk fibers and has been absorbed into the rug’s cotton foundation. In this case, the only way you will be able to remove the odor will be to give the rug a full immersion ‘bath.’ At Kleenrite’s Rug Spa we have the necessary tools and solutions to eliminate pet urine odor from your valuable rug. To learn more visit our Pet Odor & Stain Removal page. If it is just a spot we offer a pet odor & urine removal product that you can purchase from us just call 631-451-1349.

Professional Area Rug Cleaning and Washing

Your need for professional cleaning will vary with how much traffic your rugs are getting and how often they are being vacuumed. The general rule of thumb for rugs under normal use is that they should be given a thorough cleaning every one to two years. The longer you wait in between cleaning, the more wear will result from abrasive grit working its way down into the base of your rug and literally cutting at the foundation fibers. Cleaning will also remove the allergens, bacteria, dirt, smoke, pollen, dust mite feces and other unmentionables that collect in the rug over time. See the above cleaning process section to learn more about how we can help or call us at 631-451-1349.


Handmade rugs should NOT have a big, soft, spongy pad. In a handmade rug, the cotton foundation that runs through the inside of the rug needs firm support to keep the structural integrity in place. If you put a soft, spongy pad under it, it will cause far too much stress on the foundation, and will ultimately cause damage. There are several good reasons for using a rug pad. Here are 4 just to name a few:

  1. To Keep Rug in Place
  2. To Give Support
  3. As a Moisture Barrier Between Rug and Floor
  4. To Discourage Insect Activity

Even if your rug is anchored in one place (by a couch or other heavy piece of furniture) the rest of the rug will crawl around without a pad. A pad will help anchor the remainder of the rug more firmly, to discourage any potential damage that might be caused by creeping, pulling and stretching rugs.

Pads cannot be cleaned! Or technically, some can be cleaned, but the cleaning process will render the pad ineffective. Animal activity can ruin a pad. If a pet urinates on the rug; it will likely soak through the rug and into the pad. If you have pets, use cheap, disposable pads and change them every year. Better pads are made from better materials and cost more – but they last longer. Use higher-quality pads only if there are no pets in the house. There’s no sense in buying a several hundred dollar pad only to have to dispose of it if or when a pet has an accident on it. Need a rug pad we can help call us at 631-451-1349 to discuss your options in Rug Padding.

Pads for rugs on top of wall-to-wall carpet don’t work well. This gets back to the issue of having something springy or cushiony under the rug… there’s no avoiding this with a wall-to-wall carpet as the base. Even the firmest, thickest pads reportedly designed for use on wall-to-wall carpet are only occasionally effective. Our experience is that these pads simply are not effective enough to be recommended. Avoid laying your carpets on wall-to-wall carpeting if at all possible.

The most important thing good rug pads do is protect the life of your rugs, preventing premature wear which shows up in heavy traffic areas as troughs or “valleys”. Rugs are meant to be on a “hard” surface, and a pad should be sturdy so that it acts as a “shock absorber” to foot traffic. The more “cushion” you have, the more strain you will cause to your rugs. Solid rug pads lengthen the life of your rugs substantially, as mechanical wear tests have repeatedly demonstrated in Laboratory testing.

Area rugs laid directly on bare floors that are hard will wear out quickly. But a feel that is too soft and squishy means your area rugs are still in danger. Soft area rug pads such as foam permit too much flexing of your area rugs, destroying your area rugs foundation and backing causing seams to rip open on area rugs that have been custom made from wall-to-wall carpeting. Soft area rug padding also accelerates damage from furniture legs and traffic, particularly heels. Think of it this way. You can write on a pad of paper even though the paper is soft and can rip easily because it has a hard pad behind it allowing you to write without ripping through it, but it’s impossible to write on a piece of paper over a pillow, because all it does is tear and puncture due to the soft backing material.

The right type of pad underneath your rug provides many benefits from keeping it from slipping on the floor or buckling, to acting as a “shock absorber” for foot traffic to lessen the wear on the rug’s fibers. If you are placing a rug over a hard surface such as stone, wood or tile please give us a call here at Kleenrite for a recommended pad at 631-451-1349 or contact us.

Do You Have Wood Floors Under Your Area Rugs?

Here Are Some Care Tips To Keep Your Wood Floor Under Your Area Rugs Beautiful.

  1. Dirt, dust and grit can also damage your hardwood floors. Tracking around dirt, dust, and grit can dull its finish and cause scratches that can only be repaired by refinishing the floor. Regular dust mopping or vacuuming at least twice a week is an essential part of hardwood floor care. Invest in a good broom that features exploded tips to trap dust and dirt, not simply spread it around. Dust mops can also be helpful in keeping dirt, dust, and grit under control. Roll area rugs monthly to vacuum up all of the loose soil that has fallen through the rugs foundation at least monthly.
  2. Vacuum frequently, using a canister vacuum with HEPA filtration and special hardwood floor attachments. Don’t use an upright vacuum with spinning bristle beater bars. They can cause dents in your floor’s finish and just push the dust into the air aggravating allergies.
  3. Use a damp wet mop to clean your wood floor. Do NOT flood your floor with water. High moisture content can damage your floors. To dry faster utilize small house fans or wipe the floors with old but clean towels wrapped around the head of a broom or dry mop.
  4. Maintain a relative humidity of 45% to 50% in your home. In the summer, when there is high moisture content, this may require the use of air conditioning or a dehumidifier. Excess moisture content could cause permanent damage in the form of ridges, cupping or buckling. In the winter, when there is low moisture content this may require the use of a humidifier which adds moisture back into the air. Dry air can expose cracks and high edges in the wood.
  5. Wipe up any spills immediately with a soft, dry cloth, starting at the edges of the spill and working your way toward the center.
  6. Place glides made of felt or some other fabric under the legs of furniture to prevent scratches. Clean the glides regularly to ensure that dust and grit do not become imbedded. Use barrel-type casters instead of ball casters to prevent dents. Use non-marking rubber casters instead of plastic or metal.
  7. Don’t drag but lift furniture when moving it to avoid scratching the floor’s surface while you move it.
  8. Use doormats at all the entrances of your home to help trap dirt and grit. We recommend one inside & one outside of every door way. Clean them regularly by dumping the soil out, vacuuming them and hosing & scrubbing plastic matting. Dry completely, before putting back to avoid any slip and fall injuries.
  9. Don’t use throw rugs with rubber or vinyl backing without checking to determine if they will affect your floor’s finish. Some materials in the backing can react with certain floor finishes, discoloring or causing the finish to become dull.
  10. Move your area carpets or throw rugs occasionally to maintain a uniform appearance in the floor’s finish.
  11. Make sure there are no exposed nails or metal heel supports on your shoes that could scratch or dent the floor. Check shoes with soles that have deep treads to ensure that any trapped dirt or gravel won’t scratch or dent the floor. Be aware that high heels can dent a hardwood floor.
  12. Do not wax or polish your wood floor. Urethane finishes require little maintenance. Waxes and polishes will actually make the floor harder to clean and cause problems for future recoats.
  13. Protect your floors by using sheer drapes, curtains, or blinds to limit sunlight. The UV- ultraviolet radiation in sunlight can cause discoloration over time.

Safe Rug Storage Tips

The biggest dangers for rugs placed in storage are BUGS, FLOODS, and THUGS. Insect damage, flood or mildew damage, and theft are the most common problems we hear from clients who have placed rugs in a local storage unit or placed in a far corner of a closet or garage. Many times rugs with high appraised or sentimental value are placed in storage to save them for family members, or to save them from a remodel mess, or to protect them from the summer sunlight. You want to make sure you are not actually causing damage by incorporating the wrong storage procedures.

  • DOclean rugs before wrapping for storage. The first, most important piece of storage advice is to always store rugs clean. Never wrap up dirty rugs. Have them washed properly and then prepared for storage, otherwise there’s a chance you’ll wrap hungry little rug-snacking critters in with your rug in a nice, protected environment, and in a year or more, when you open it up again, you could be in for an ugly, expensive surprise. You must clean your rugs of food and liquid material because though moths are normally the storage “bad guys” – ANY insect will eat sugars and other food materials, and they will eat the wool fibers that are holding this meal for them too.
  • DO roll your rugs starting at the bottom end to the top end, fuzzy side inside. To find the bottom end of your rug, you want to “pet” your rug to determine when you are going WITH the nap, and AGAINST the nap. When you run your hand WITH the grain, it will take you to the tassels of the bottom of the rug (where the weaver began weaving your rug). Roll from this end. Folding rugs causes cracking over time, so do not fold rugs being put in storage.
  • DO roll your SILK rugs with the fuzzy side outside. Wool and cotton rugs have more “give” to them than silk rugs, so when placing silk rugs into storage, roll them with their fuzzy silk side outside.
  • DO wrap your rugs in TYVEK or brown acid-free PAPER. Wool has a moisture content even when it is dry, so changes in heat will cause it to “sweat.” Because of this you can NEVER wrap wool rugs in plastic or you will create a mildew problem. Tyvek Paper is best (tear and water resistant).
  • DO elevate your rug packages off of the ground. Many storage facilities are built in lowlands that have a tendency to flood during bad weather, so whether in your home or their location you always want to keep rugs at least six inches off the ground in case flooding occurs the higher the better.
  • DO make certain nothing heavy is stacked on top of your rugs. Heavy items can cause damage to the rug’s foundation.
  • DO acquire insurance to protect your rugs when placed in a storage facility. You also want a photograph and appraisal on file in case you need them. Please remember these storage facilities have been known to flood and even leak from time to time. Please get the proper insurance.
  • NEVER stand your area rug on end for any length of time. The weight of the area rug will crush the lower end it is resting on causing warping and waving throughout the rug when eventually rolled out. This damage is usually irreversible even with cleaning, stretching, and blocking plus the cost is high to do this specialty work so avoid standing rugs on end at all.

Other Helpful Rug Care Tips

ROTATE your rugs. Rotate rugs to even out any possible sun fading, and to also not allow one specific area to get all the foot traffic wear. Rotate small area rugs every 3-6 months. Larger rugs every time it goes for a bath put it back down in the opposite direction or rotate every 1-2 years depending on the foot traffic.

INSPECT your rugs. Quarterly you want to inspect your rugs closely for any insect activity. Moths and carpet beetles generally begin feasting in areas that have little light and little air flow – this means they prefer the BACK of the rug, or places under furniture. The larva looks like “sticky lint”, so flip over the corners of the rug to see if you have any activity. American Indian weavings hanging on the wall are particularly vulnerable, so take them down bi-annually to shake and dust them, and look for bugs.
You also want to check the ends and sides of your rugs to make sure that they are not in need of repair. When fringe tassels become worn and torn, the wool or silk knots of the rug begin to pull away from the rug, and if this is caught early it is a much cheaper repair than reweaving a section of the rug down the road. Look at the BACK of the rug to clearly see if all the knots are tightly and securely in place.

PROTECT your rugs. Many newer rugs, especially Chinese rugs, are chemically washed to give them a nice “sheen.” This chemical process makes these rugs sensitive to sunlight and they will fade in a period of just a few short years. If this concerns you, consider treating your windows with a UV-filter coating such as a window tint, or use thicker window coverings to block out the rays during peak hours.

NEVER use Carpet Spot Removers or Baking Soda on your rugs. Folex® and Resolve® are meant for SYNTHETIC carpet, and not wool or silk rugs. These chemicals (and even Woolite®) are too strong to use on rugs and they will either cause a chemical discoloration or it will bleach out the rug dyes completely. Baking Soda also causes damage by yellowing the fibers. This damage is permanent, and will devalue your rug, so please stick to CLUB SODA or call us for Kleenrite’s Famous Home Pro Spot Cleaner at 631-451-1349.

NEVER put potted live plants, or plastic protectors, on top of your rugs. Even careful plant caretakers spill a bit when watering plants. This water seeps into the cotton foundation which leads to mildew growth and dry rot. Plastic protectors also inhibit airflow and can cause mildew growth and dry rot. When dry rot sets in, eventually the rug falls apart in that area of rot. It ruins the rug.