Tile and Grout Cleaning Frequently Asked Questions

1.     Why should I have my tile & grout cleaned?
Just like carpet, dirt, oils, & soil build up over time dulling your tile’s appearance and discoloring your grout. A thorough, professional tile & grout cleaning is the only way to remove the deep-down dirt. We use a 200 degree pressurized hot water extraction machine that removes the soiled water back outside to a containment tank on our truck , thus leaving the floors as clean as they were when new.

2.    How often should I have my floor cleaned?
As with carpet, many factors must be considered when determining the frequency of cleaning. Foot traffic, children, pets, and routine floor maintenance will affect how often you need to have your tile & grout cleaned.  Most of our clients usually professionally clean their hard surface flooring every 2-5 years.

3.    How long will it take to have my tile floor cleaned and sealed?
The standard time for an average size room (up to 300 square feet), typically takes between 11/2 hours 2 hours to clean and seal your tile & grout. This can vary based on a number of factors including the size of the tile, amount of soil in the grout lines, and room configuration.

4.    Why should I have my grout lines sealed?
Grout is a porous material that absorbs soil and spills, just like carpet. Having a sealant applied will help create a protective barrier, giving you more time to clean up dirt and liquid spills before they soak into the grout. The type of sealant we use will give you a much greater degree of stain resistance.

5.    How long does the sealer last?
Our sealer has a life expectancy of 3-5 years with the proper maintenance.

6.  How long do I have to stay off the floor after sealant has been applied?
We recommend that you wait 30 minutes before walking on the floor to allow the sealant to dry. It will take 24 hours for the sealant to cure completely, so we suggest that you avoid any liquid coming in contact with the sealant during that time.  We will supply you with plastic shoe covers so you can walk on the floor as soon as the 30 minutes dry time has passed.

7.    Do I have to use a special floor cleaner if I have the sealant applied?
To preserve the life of the sealant, we recommend that you use a neutral ph cleaner on your floor. Rinsing after mopping will also help keep your floors looking their best. You will want to avoid bleach and other harsh chemical cleaners as these can wear away at the sealant and cause it to break down prematurely.  Do not use vinegar, lemon juice or other cleaners containing acids on marble, limestone, travertine, or onyx surfaces.  In addition please avoid using any cleaner that contains harsh abrasives.  We do sell a neutral ph floor cleaner that our clients have loved for years.